For 7, 8, and 9-Figure eCommerce Brands
We build and manage the email and SMS systems that drive repeat revenue for Shopify brands. Flows, campaigns, deliverability, creative. All handled.
41%
Average client revenue from email
$40M+
Generated for eCommerce brands
30+
Brands managed on Klaviyo
Trusted by brands generating over $200M in combined revenue
THE SCALING PROBLEM
You are spending more every month on ads to acquire customers who already exist on your list. Open rates are declining. Flows haven't been touched in months. Campaigns go out when someone remembers, not on a strategy.
The problem is not that email doesn't work. The problem is that nobody has built the system.
Your acquisition costs keep climbing. But your repeat purchase rate is flat. Every new customer costs more, and most of them never come back. Email should be fixing this. It isn't because there is no backend.
Your team can send emails. But sending emails and building a retention system are different problems. Without mapped flows, segment logic, and a testing cadence, you are leaving 20-30% of your revenue untouched.
Most brands invest heavily in getting customers through the door. Almost nothing goes into keeping them. No post-purchase flow. No winback. No replenishment. You are paying to fill a bucket with a hole in it.
Clear insights, real opportunities, and actionable next steps.
CLV Dashboard
Data Analysis
Video Breakdown
Next Steps
OUR SERVICES
We build the full lifecycle: welcome, abandoned browse, cart, checkout, post-purchase, winback, sunset, and replenishment. Each flow is mapped to customer psychology and timed to the moment your buyer is most likely to act. Brands we work with typically see 30-40% of total email revenue from flows alone.
We plan, write, design, and send 3-4 campaigns per week. Every email has a strategic angle: product education, social proof, founder story, seasonal offer, urgency play. We run on a content calendar that is reviewed and approved before anything ships.
None of this works if your emails land in spam. We monitor sender reputation, clean your lists, manage suppression logic, and run domain health checks. Higher open rates. Lower bounce rates. Emails that actually get read.
We build popup strategies and opt-in flows that grow your list with qualified buyers. Then we segment by behaviour, purchase history, and engagement so the right message reaches the right person.
Every email is designed and written in-house. High-converting layouts, brand-aligned copy, and dynamic product blocks. We show our work. You approve before anything goes live.
HOW WE WORK
This is the exact process we use to ensure every client engagement is measurable and moving forward.
Days 1-8
Klaviyo audit. Deliverability check. Product, brand, customer, and competitor research. We build a customised 60-day success roadmap based on what we find. You know exactly what we are going to do and why before we touch anything.
Days 8-45
Sign-up form implementation. Full flow architecture: 6+ automated flows with 40-60 emails built in. Campaign design and copy. Weekly progress reports throughout.
Day 45+
Ramp up campaign volume. Refresh flows weekly based on performance data. A/B test subject lines, creative, and timing. Experiment with new angles. Monthly reporting with clear revenue attribution.
DELIVERABLES
If we don't deliver on our promise, you pay nothing and we will send you $500 for wasting your time.
Outsourced to inexperienced juniors
Reactive communication
Relies too much on discounts to drive revenue
Treat you like a transaction
Insanely slow service delivery
Team of absolute experts with a track record
Constant, proactive communication
Profit maximizing emails
We treat you like a friend, not just a client
You'll see results within the first week
CLIENT RESULTS
This is where we embed 2-3 testimonial videos and/or result cards.
Brand A
14% to 41%
Email revenue went from 14% to 41% of total revenue in 90 days.
"They completely rebuilt our email system. The results were immediate."
View Case StudyBrand B
$1.2M Added
$1.2M in email-attributed revenue added within the first 6 months.
"Inbox Matter runs our entire retention channel. It just works."
View Case StudyBrand C
8x ROI
8x return on investment from email marketing in the first quarter.
"We finally have a system, not just someone sending emails."
View Case StudyBrand A: From 14% to 41% Email Revenue
"They completely rebuilt our email system."
Brand B: $1.2M Added in 6 Months
"Inbox Matter runs our entire retention channel."
LEARN FROM US
We publish the same strategies we use for clients. If you want to understand our approach before working with us, start here.
How We Structure a Post-Purchase Flow for 7-Figure Brands
The Abandoned Checkout Strategy That Generated $X
Live Audit: Rebuilding Email for a Shopify Brand
GET STARTED
This call is for eCommerce brands that:
Have scaled their brand to 6 or 7 figures, but are struggling to profitably grow via email
Want to reduce their CAC and increase their LTV without relying on paid ads alone
Know they need a structured email strategy to reach the next level of scale
We review your Klaviyo account, identify the biggest gaps, and walk you through exactly what we would change and why. If it makes sense to work together, we will map out the next steps. If not, you walk away with a clear action plan.
FAQ
Most agencies send campaigns and call it a day. We build the entire retention system: flows, segmentation, deliverability, creative, and reporting. Every email has a strategic reason behind it. We also guarantee results. If we don't deliver, you don't pay.
Full-service Klaviyo management. That includes automated flow architecture, weekly campaigns (design + copy), deliverability management, list growth, A/B testing, reporting, and unlimited consulting.
Typically 3-4 per week, depending on your list size and engagement data. We follow a content calendar that you approve in advance. Nothing goes out without your sign-off.
Our services start at $4,000 per month. Pricing depends on the scope of work and the size of your list. We will give you a clear quote during the audit call.
Most clients see meaningful improvement within the first 30-45 days once flows are live. Campaign revenue builds from week one. We provide weekly progress reports so you can track everything in real time.
We specialise in Klaviyo and work exclusively with Shopify brands using it. If you are on another platform and open to migrating, we can handle that as part of onboarding.
If we don't deliver on our promises, you pay nothing. And we will send you $500 for wasting your time. We put that in writing.
